2023-05-18 17:07:33
SWAGAT initiativeIn NewsPM Modi is to attend the 20th anniversary of in
Gujarat via video conferencing soon.
About State Wide Attention on Grievances by Application of Technology (SWAGAT) initiative of the Government of Gujarat was started in 2003.
It is an innovative concept that enables direct communication between the citizens and the Chief Minister, as also between the citizens and other
functionaries of the Government.
The fourth Thursday of every month is designated as SWAGAT day, wherein the highest office in administration attends to the grievances of the common man.
There is a
three-tier grievance redressal system under SWAGAT – at State, District andTaluka levels.
It is now extended to the village level also.
Grievances submitted at the taluka and district levels are first resolved by the authorities at the respective levels and, thereafter, all pending grievances are reviewed by the
Chief Minister himself.
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