2023-07-11 10:44:27
SCORES Platform:
SCORES is a web based centralized grievance redress system of SEBI that was launched in June 2011.
SCORES enables investors to lodge and follow up their complaints and track the status of redressal of such complaints online from the above website from anywhere.
This enables the market intermediaries and listed companies to receive the complaints online from investors, redress such complaints and report redressal online.
All the activities starting from lodging of a complaint till its closure by SEBI would be online in an automated environment and the complainant can view the status of his complaint online.
What types of complaints can be registered in the SCORE portal?
According to the regulatory authority, complaints can be lodged on SCORES for any issues covered under the Sebi Act, Securities Contract Regulation Act, Depositories Act, and rules and regulations and provisions of Companies Act, 2013.
Entities against which complaints are handled by SEBI include:
Listed companies / registrar & transfer agents
Brokers / stock exchanges
Depository participants / depository
Mutual funds
Portfolio Managers
Other entities (KYC Collective investment scheme, Merchant banker, Credit rating, Foreign institutional investor etc)
What types of complaints cannot be registered in the SCORES portal?
Bank deposits and banking; fixed deposits with non-banking financial companies (NBFCs) and other matters pertaining to NBFCs. - RESERVE BANK OF INDIA (RBI)
Fixed deposits with manufacturing companies; unlisted companies; mismanagement of companies, financial performance of the company, annual general meeting, annual report, minority shareholders' interest, non-receipt of preferential allotment shares; corporate actions as per the court order, such as mergers, amalgamation, reduction of share capital/par value, etc. - MINISTRY OF CORPORATE AFFAIRS
Insurance companies / brokers / agents / products and services. - INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY ( IRDA)
Commodities - FORWARD MARKETS COMMISSION
Pension fund - PENSION FUND REGULATORY AND DEVELOPMENT AUTHORITY (PFRDA)
Monopoly and anti-competitive practices - COMPETITION COMMISSION OF INDIA (CCI)
Housing finance companies - NATIONAL HOUSING BANK
Securities and Exchange Board of India (SEBI):
It was established in April 1988 as an executive body and was given statutory powers in January 1992 through the SEBI Act, 1992.
It monitors and regulates the Indian capital and securities market while ensuring to protect the interests of the investors, formulating regulations and guidelines.
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